FREQUENTLY ASKED QUESTIONS
GENERAL QUESTIONS
To ensure every guest enjoys the sophisticated ambiance and exceptional dining experience at The Alston, we kindly request that all patrons dress for the occasion. Your thoughtful attire contributes to the elegant atmosphere we cultivate. Should a guest’s attire be deemed inappropriate for our refined setting, we reserve the right to respectfully request a change of clothing or refuse entry.
Please consider the following guidance:
- Denim: Solid colored jeans are permitted, provided they are free of any rips, tears, or excessive distressing.
- Shirts & Jackets: Solid colored t-shirts and elevated knitwear are acceptable when paired with a tailored jacket. Hoodies are not permitted.
- Modesty: Attire that features excessive displays of skin or is overtly sheer is not permitted. We encourage modest and elegant ensembles.
- Sportswear: Sportswear, athletic wear, and gym wear are not acceptable.
- Shorts: Tailored shorts may be worn by ladies. For gentlemen, tailored trousers are preferred; tailored shorts are generally not permitted for evening dining.
- Hats: Sports caps, baseball caps, and winter hats are not permitted within the dining areas.
- Footwear: Dress sneakers are permitted, but athletic or workout sneakers, flip-flops, and athletic sandals are not.
- Outerwear: Leather jackets and tailored denim jackets are permitted.
There is valet parking right in front of our restaurant that is $21, cash only. Valet parking is available throughout the Alston’s operating hours.
We also offer discounted parking through our friends at Parking.com (The Alston)
We do not have a specific children’s menu, as our culinary focus is on a sophisticated dining experience. However, many of our high-quality options can be tailored for younger palates, such as our perfectly cooked petite filet (8oz), classic Pomme Puree Frite, or other uncomplicated sides like our whipped potatoes or roasted vegetables. Our team is also happy to discuss modifications or simpler preparations to ensure our younger guests enjoy their meal with us.
We do have a variety of gluten-free options available. Our knowledgeable team can guide you through the menu to ensure a delightful and safe dining experience. Many of our prime and Wagyu steaks are naturally gluten-free, and we can prepare several of our fresh seafood selections, like the Norwegian King Crab or grilled fish, without gluten-containing ingredients. Additionally, many of our exquisite sides, such as our roasted vegetables or whipped potatoes, can be prepared to accommodate gluten-free requirements. Please inform your server of your dietary needs, and they will be happy to assist you.
Currently, we offer a well-appointed but slightly smaller bar menu for service in our bar, lounge, and on the terrace. This allows our new and growing team to perfect every detail as they adjust to the scale of the restaurant, ensuring every guest receives an exceptional and seamless dining experience regardless of where they choose to enjoy The Alston. We appreciate your understanding as we continue to evolve our offerings.
CORKAGE, CAKES, ETC.
Yes, we do have a corkage fee with the following restrictions.
- Pricing is as follows: $100 for 750ml (max two bottles) and $200 for a Magnum (counts as two bottles).
- Two 750ml or One 1.5L bottle max.
- Corkage is only available Sunday – Wednesday. Guests may not bring their own wine into the dining room on Thursday – Saturday.
A 3% credit card surcharge is passed on to our guests. We will remove this charge should you request.
GUEST FEEDBACK
We highly value your feedback and are always eager to hear about your experience at The Alston. You can speak directly with our General Manager during your visit, or if you prefer, please feel free to reach out to our team by email at alstonmanagers@thealston.com.
Do you have any other
unanswered questions?
Email Us
GENERAL INQUIRIES:
FEEDBACK ON YOUR EXPERIENCE:
Call Us
Our reservationists are available via phone:
Monday – Sunday 10 am – 9 pm CST